Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow LookUp for CustomerUser Profiles

Our partner, experienced an issue with the Customer who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User to Customer mapping. Currently there is no Enti...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
almost 2 years ago in Configured Commerce / Catalog & Assets 0 Investigating

Improve tooltips for settings to include a "System Name"

I recently learned that Job Step Definition Select, From and Where inputs can access any setting using the "System Name" of the setting. I had previously thought there were a select few settings with this capability that were pre-determined. To ra...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Add support for HashLink npm package (react-router-hash-link) out of the box for Spire

We have a requirement on our product detail page whereby we have these "quick links" that when clicked will take you to that specific section on the same page. There is an npm package called "react-router-hash-link" that does just this as it's not...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Send activation emails to multiple website users

We are creating Web Users via integration job from our ERP. Currently there is no way to Send Activation Email for these new users other than one at a time manually through the Admin site. We would like a new feature to Send Activation Email for M...
almost 2 years ago in Configured Commerce / Misc. 0 Investigating

Improvements to the "Import Content" and "Restore Content" feature for Spire pages

We've had an issue where a content editor probably mishandled the content features, which resulted in the lost of entire page sections. The pages were ultimately restored using the [Value] column of the [PageVersion.BAK] table, but we feel these f...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
about 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Spire: Async Real-time pricing in cart

As a website user on a spire website, I would like the cart page to use the async real-time pricing so that the rendering path seems faster. It is already the case on the PDP and the PDL.
about 2 years ago in Configured Commerce / API / CMS, Spire & Mobius 0 Investigating

Implement website restrictions for customers at the ShipTo level

As a partner developer on a multi-site environment, I would like to use the website restriction functionality for customers at the ShipTo level, as it is for customer at the BillTo level.
about 2 years ago in Configured Commerce / Customers 0 Investigating