Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1681 of 1681

Search capability missing from select page or block dialog.

If site has thousands pages and blocks, it is very difficult to select correct page or block to link each other. Current you have to browse via tree to find correct content to create link or select block. Select page or content dialog should have ...
about 2 months ago in Content Management / Editing 0

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
over 1 year ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
3 months ago in Content Management / Content Manager 0

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
3 months ago in Web Experimentation / Security 0

Support Apple Macs for Local Development

As a developer, I would like to develop the code on Apple MacBook Pro (intel and Apple chip) machines instead of switching to a Windows PC. Currently, there is no clear documentation if Optimizely supports Apple machines.
over 1 year ago in Content Management / Technical 5

Need ability to see calendar view of projects based on specific step in workflow

As a Creative Director and Project Manager, I need the ability to see all of my organization's upcoming projects based on a single universal workflow step from a task before that step is being worked on. This will help me get an editorial calendar...
6 months ago in Content Marketing / Plan 1

Prioritising personalisation experiments

I'm looking at setting up 2 personalisation experiences on the same page (different audiences). I am aware that multiple experiences can be placed within the same campaign and prioritised, however the 2 experiences I am setting up have different m...
about 1 month ago in Web Experimentation / Experiment Authoring 0

Options to delete content type that is no longer available in code

It would be nice to have some plugin / sch. job that can delete content type that is no longer available in code. e.g. If i try to delete Digital Banner Blok which is no more available in code it gives me this error " Cannot delete the content typ...
5 months ago in Content Management / Content Manager 0

DirectDeploy For Preproduction And Production

I'd like to request the ability to use DirectDeploy on both preproduction and production as currently the option is only available for integration. I understand that during the DirectDeploy process the site becomes unavailable, which you'd typical...
10 months ago in DXP Cloud Platform / Code deployment 1 Future consideration