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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 251

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
almost 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Allow Product Attribute Display order in Product Listing Page to be configureable

We would like the ability to modify the order of the Product Attributes displayed in their Product Listing Pages. Business requirement: To have the ability to move specific attributes up or down (sort order) based on the business needs in CMS. Thi...
3 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Having the ability to hide brands on the main brand page.

We are trying to create a lot of generic brands but do not want them to show up on our main brand page. Having the ability to hide these would be beneficial in continuing to create an organized brand page.
7 months ago in Configured Commerce / Misc. 3 Investigating

Customization entry point on GetCartResult sub DTO's

Hello, Recently we had to add a custom property to the ShipVias, and making that new property available on the updateCart API was very inneficient. If we look at the GetCartResult class, there's a lot of sub dto's used that are not extensible with...
4 months ago in Configured Commerce / Technical 0

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
almost 2 years ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Freight app rather than individual setup

Rather than setting up each freight carrier individually, it would be great if Optimizely linked to a freight app out of the box. ShipperHQ.com makes it easy to link to the individual carriers and use rules base pricing and routing. "ShipperHQ is ...
4 months ago in Configured Commerce / Integration 1 Gathering interest

Email Signup options and request for pop-up/overlay

We are looking to have an email sign up button and pop up
4 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
4 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
12 months ago in Configured Commerce / Technical 1

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
4 months ago in Configured Commerce / Marketing & Promotions 2 Investigating