Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1721

Link brief templates to campaign templates

Hi! It would be extremely useful if we could link campaign templates and brief templates together. For example if someone selects to use the standard marketing campaign template, the standard marketing brief template should be automatically selected.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Approved Keyword Suggestions for tagging assets

It would be great if CMP could capture and suggest 'approved' keywords at upload, based on a list of company approved keywords, to encourage users to correctly tag assets using the language used internally. For example an asset about CMP could hav...
10 months ago in Content Marketing / DAM/Library 0

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Add Generics Support to Various Attributes

C# 11 added support for attributes with generics. It would be nice to be able to use that with various Optimizely attributes. Some examples of attribute I can think of this can be added to are SelectOne, SelectMany and ModuleDependency. [SelectOne...
5 months ago in Content Management / Technical 0

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
about 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Folder Thumbnails

Being able to add a thumbnail of some sort to folders in the grid view would be clutch.
about 1 year ago in Content Marketing / DAM/Library 0 Investigating

Archive Notification for task Watchers

When a task is archived, a notification is sent to all watchers assigned to the task.
5 months ago in Feature Experimentation / Other 0

Add watcher for campaigns

Currently it is not possible to add watchers at campaign level. We would like this option. Plus, that all tasks belonging to the campaign, will have the same watchers by default.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Discussion Boards

Does Optimizely have any plans to add a Discussion Board feature to their CMS in the future?
5 months ago in Content Management / Content Manager 0

In Visitor groups, visited categories appears flattened giving no indication of hierarchy.

No description provided
almost 4 years ago in Content Management / Personalization 0