Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1765

Add support for modern image formats like WebP/AVIF

As an experiment author, I want to be able to upload images to experiments that are high quality, have low file sizes, and support transparency. By supporting modern image file formats such as WebP or AVIF in the visual editor, users would be able...
about 1 year ago in Web Experimentation / Experiment Authoring 1 Future consideration

Update window tabs

It would be really useful if the Welcome window tabs were updated to the name of the page a user is browsing. That way people can toggle back and forth easily between different pages without clicking into each tab. I have attached a screenshot for...
9 months ago in Content Marketing / Miscellaneous 0

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
over 2 years ago in Configured Commerce / Integration 0

Epi DXP support for Cloudflare Workers and Apps

As a digital marketing manager responsible for organic search traffic, I would like Epi DXP to support Cloudflare Workers and Apps so that I can use the Ranksense App to make content adjustments at scale for SEO meta, schema and HTML data in a no...
about 4 years ago in DXP Cloud Platform 1 Future consideration

Allow Product Attribute Display order in Product Listing Page to be configureable

We would like the ability to modify the order of the Product Attributes displayed in their Product Listing Pages. Business requirement: To have the ability to move specific attributes up or down (sort order) based on the business needs in CMS. Thi...
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Dynamic image transformation on the fly with parameters

The ability to request images with transformations on the fly (such as cropping, format, quality etc..) Example https://images3.cmp.optimizely.com/assets/[image-path]? width=800 & quality=75&format=webp
5 months ago in Content Marketing / DAM/Library 1

See when someone unsubscribed in recipient history

As an email marketer, I want to be able to see when someone unsubscribed in the recipient history log and which email it was. Bonus points if we can resubscribe them in recipient history. We have B2B clients accidentally unsub and the process to r...
about 3 years ago in Campaign 0 Future consideration

Add ODP segments as visitor group criteria

As an editor I would like to make up visitor groups based on customer data from ODP. Profile properties, segments etc. I am aware of a community add-on that accomplishes this. But I believe this is something that is so important it should come fro...
about 1 year ago in Content Management / Personalization 0

Customization entry point on GetCartResult sub DTO's

Hello, Recently we had to add a custom property to the ShipVias, and making that new property available on the updateCart API was very inneficient. If we look at the GetCartResult class, there's a lot of sub dto's used that are not extensible with...
5 months ago in Configured Commerce / Technical 0

Need the ability to add deployment notifications to more accounts than just the originating developer.

As a Web Development Lead, I need to be notified when releases are actioned by the team. Currently, only the initiating developer gets notifified.
almost 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration