Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1790

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Support geo-point and geo-search

The Graph should support the geo-point type that consists of coordinates. Then I want to query with this field type with the following new operators only for the geo-point type: distance and boundingBox. I also want to sort the results by distance...
about 2 years ago in Optimizely Graph 0 Planned

Results summary templates

Use the fields and screenshots on the hypothesis to generate a results summary document to easily share with stakeholders.
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

When adding multiple audiences to a rule, don't default to matching ANY

When you add multiple audiences to a new rule, the default is to match ANY of the selected audiences. We always want to match ALL of the selected audiences, but our users often forget to change ANY to ALL. They put their experiment live and don't ...
over 2 years ago in Feature Experimentation 0 Future consideration

Include drop-down choices in Content Definitions API

When setting up a Drop-down list property on a ContentType, the drop-down choices aren't included in the content definition when queried via the Content Definitions API. In the attached screenshot you can see that I've defined 3 options for my dro...
9 months ago in Content Management / APIs 0

Would like quick update field without having to click in Welcome

When reviewing all of my open tasks in a saved view, I would love to be able to put a short note in each task so I can remember day to day - and update quickly - without having to click into the task. I would be able to see these when I pull up my...
over 1 year ago in Content Marketing / Plan 1 Future consideration

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
about 1 year ago in Configured Commerce / Technical 1

Please support ANY authenticator app for login (not just Okta)

Please support any authenticator app for login - Forcing people into a Okta lock-in is a big no-go and shines really bad on you as a tech company
5 months ago in User Management 1

Doesn't display content referencing the item that to be deleted

When editors delete a product from the Catalog, they are presented with a dialog window that simply asks, "Are you sure you want to delete the selected item/items? This action cannot be undone". However, this window does not provide any informatio...
9 months ago in Customized Commerce / Catalogs 1 Planned

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration