Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1754

Add support for modern image formats like WebP/AVIF

As an experiment author, I want to be able to upload images to experiments that are high quality, have low file sizes, and support transparency. By supporting modern image file formats such as WebP or AVIF in the visual editor, users would be able...
about 1 year ago in Web Experimentation / Experiment Authoring 1 Future consideration

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Customization entry point on GetCartResult sub DTO's

Hello, Recently we had to add a custom property to the ShipVias, and making that new property available on the updateCart API was very inneficient. If we look at the GetCartResult class, there's a lot of sub dto's used that are not extensible with...
5 months ago in Configured Commerce / Technical 0

UTM generator

Hello Team, we are wondering if there is a plan to introduce a native generator of UTM codes in CMP. We understand generating UTM codes is still challenge for lot of companies and we naturally see a UTM generator in CMP - where users create tasks ...
5 months ago in Campaign 0

Let Editors create flag rules in production

It would be great if our Editor-level collaborators could create flag rules in the production environment. Particularly, because some of the experiments they create are going to be integrated with Contentful. And in Contentful, we want Editors to ...
5 months ago in Feature Experimentation / Experiment Authoring 0

Parent campaign prefilled (CMP)

Hello, with the recent product release of CMP, the current parent campaign where I am creating a new object (TSK, CPN..) via the blue plus button is not prefilled. We have raised this with your support team and were told that this is expected as t...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
over 2 years ago in Configured Commerce / Integration 0

Add ODP segments as visitor group criteria

As an editor I would like to make up visitor groups based on customer data from ODP. Profile properties, segments etc. I am aware of a community add-on that accomplishes this. But I believe this is something that is so important it should come fro...
about 1 year ago in Content Management / Personalization 0

Epi DXP support for Cloudflare Workers and Apps

As a digital marketing manager responsible for organic search traffic, I would like Epi DXP to support Cloudflare Workers and Apps so that I can use the Ranksense App to make content adjustments at scale for SEO meta, schema and HTML data in a no...
about 4 years ago in DXP Cloud Platform 1 Future consideration

See when someone unsubscribed in recipient history

As an email marketer, I want to be able to see when someone unsubscribed in the recipient history log and which email it was. Bonus points if we can resubscribe them in recipient history. We have B2B clients accidentally unsub and the process to r...
about 3 years ago in Campaign 0 Future consideration