Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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In the Global Search, tasks that are "On Hold" should populate in the search results

Our users rely heavily on the Global Search bar to find their tasks. We've discovered that tasks in a status of "On Hold" do not populate in the Global Search results. Optimizely support informed us this was by design, as the global search bar tre...
9 months ago in Content Marketing / Miscellaneous 0

Enable Brotli compression in Cloudflare

Brotli is a state of the art lossless compression format, supported by all major browsers. It is capable of achieving considerably better compression ratios than the ubiquitous gzip, and is rapidly gaining in popularity. It is supported out of the...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Already exists

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...
4 months ago in Configured Commerce / Users, Permissions & Security 0

Allow multiple emails in Meta segment sync

I as a marketer would like to be able to create audiences in Meta for as large audiences as possible. Currently the integration uses only the last seen email, which might not be the one that the customer uses in Meta.
4 months ago in Data Platform App 0

Saving content model fields with HTML tags should be possible if validateRequest is set to true

As a CMS editor I want to be able to save content model fields, if they containt HTML tags. <system.web> <pages validateRequest="true" /> </system.web> Use content model containing a property where Description contains HTML tag, ...
4 months ago in Content Management / Technical 0

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
about 2 years ago in Experimentation Analytics 1 Investigating

Support Cloudflare Email Address Obfuscation feature as part of DXP

As a DXP customer I would like to prevent email harvesters from scraping my website looking for email addresses to spam. Cloudflare has an Email Address Obfuscation feature which provides a solution but it is not available to DXP customers. https:...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

As an editor I have to manually give each block a type name aka, Image, Video, Function etc.

The blocks already have a name when developed like "image-block", why cant the Block type name be visible as part or in addition to the block name in the editor. Would be very helpful when searching for blocks. Ie. I use search to find all image b...
about 4 years ago in Content Management / Asset Management 3

Add API-based translation service to Campaign

As a Customer I want to create localized campaign mailings based on any language with a simple click. An API-based translation service will provide the localized version.
over 3 years ago in Campaign 0 Future consideration

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
9 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest