Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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CMS 12 dark mode

My customer, Animal Friends, made a suggestion that a dark mode option would be beneficial for users of Optimizely CMS.
over 1 year ago in Content Management / Technical 1

Assign Multiple Owners to a Step

No description provided
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Delegate Work

We'd like the ability to delegate all or some of someone's work to another user in the case that they go out on leave, leave the organization, etc.
over 1 year ago in Content Marketing / Miscellaneous / Settings + Configuration 0 Future consideration

Allow a way to see server side rendering on Sandbox

As someone responsible for site availability/uptime AND SEO, there should be a way for QA testers (not just developers on their local instance) to trigger SSR in Spire on Sandbox in order to do basic QA on the site. Currently, on Sandbox any "bot"...
5 months ago in Configured Commerce / Technical 1 Investigating

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
over 2 years ago in Experimentation Analytics 1 Investigating

Filter Requests by Related Activites

As a traffic manager who monitors all work requests, it would be ideal if I could filter and/or sort the work requests by Related Activities. Sometimes a job might be "accepted" but it has not yet been converted to a task, and being able to filter...
5 months ago in Content Marketing / Requests 0

Trying to identify how a product became discontinued

We're having products on our website getting discontinued. It's a feature we haven't utilized in the past so we certain we don't have any jobs that should be doing this but we're also looking incase it was put in somewhere by accident. Is there an...
5 months ago in Configured Commerce / Technical 1 Investigating

All Campaign events shown in Top 10 Referral Sources

When I had a look in the Top 10 Referral Sources reporting in the Website Activity Dashboard, I saw over 82% of the referral sources came from campaign. For this reason I contacted Optimizely Support team within ticket #1499366. They saw that ever...
5 months ago in Optimizely Reporting 0

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Upload/add cover images to folders

Would love the ability to upload a large cover image, icon of choice, or text to a folder. Folders help us better organize collateral in our collection sites and are currently just a generic square with a tiny folder icon on it. They're not entici...
9 months ago in Content Marketing 0