Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Productize the Question/Answering widget in CMS Edit UI

As a customer, I would like to have the question/answering widget available in SaaS CMS and CMS PaaS, So I can ask questions about my content in an easy way.
12 months ago in Content Management / Content Manager 0

Full Stack Experiment Scheduler

What is the problem you’re trying to solve with this request?Rather than providing a solution, please try to describe the problem in as much detail as possible. Calendar Experiment scheduling - on and off Repeatability Weekly, Monthly, Yearly, Cus...
about 3 years ago in Feature Experimentation / Feature Flagging Workflows 4 Already exists

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration

In the Global Search, tasks that are "On Hold" should populate in the search results

Our users rely heavily on the Global Search bar to find their tasks. We've discovered that tasks in a status of "On Hold" do not populate in the Global Search results. Optimizely support informed us this was by design, as the global search bar tre...
8 months ago in Content Marketing / Miscellaneous 0

Load Balancing CMS/Commerce On Premise in new .NET Core preview

In order to easily migrate to .NET Core, our existing application uses Load Balancing of Commerce/CMS applications. So far I've heard it will only be supported in Cloud environment. As a feature request, we'd like to be able to use it also On Prem...
over 3 years ago in Customized Commerce 0 Gathering interest

Recaptcha Form element is not working in China

We want to add one form element Recaptcha in our EPI form, it is not working for China because Google service is blocked in China and we will face the JavaScript issue. Is it possible to make the reCaptcha support globally? below blog will be more...
over 3 years ago in Content Management / Forms 1

Training site - a light site that will leave Foundation six feet under

We desperately need a new light site with all our bells and whistles that is fun and energetic. To give training on, to demo for SAs and to enable and empower our partners. Something that will leave Foundation six feet under. Not full of superfluo...
over 1 year ago in Data Platform App 2 Already exists

Provide a better editor for "custom javascript conditions" for the audience builder.

Hi! As an Optimizely editor, I would like to have a better developer experience when using the "custom javascript condition" when building an audience. Not only is the editor showing plain text while it could be an editor such as is presented when...
over 2 years ago in Web Experimentation / Developer Experience 4 Future consideration

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
8 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Two-Factor Authentication (2FA)

As a CTO I would like to have support for two factor authentication during login to the admin interface to increase security for a business critical system.
over 2 years ago in Customized Commerce / Roles and Security 1 Planned