Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1776

Add "create copy" option to field functions

By having the option to create a copy of given field functions via a dedicated button, the risk of adding syntax errors when manually copy/paste exiting field functions gets reduced.
almost 4 years ago in Campaign 0 Future consideration

Integrating Qualtrics with Optimizely

Heeey, I'd like to submit a feature request in integrating Qualtrics with Optimizely. As we’re a user of both platforms, I believe that integrating these technologies can bring benefits to RSA. Qualtrics is a an experience management platfor...
4 months ago in Integrations 0 Investigating

Make all form submissions searchable

There is no way to search all form submissions. I can get a report that shows there was a bounced email from a form submission to abc@xyz.com with the date and time, but I can't search Optimizely to find that form submissions, you can only search ...
8 months ago in Content Marketing / CMS + CMP Publishing 0

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
almost 2 years ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
almost 2 years ago in Integrations 0 Investigating

Modify the UI to show the BillTo number when Managing Shared lists

Currently when clicking on the "Shared by ___" or "Shared with ___" hyperlinks next to a list that is currently being shared by billto, you are only met with a message "Shared with all users on billing account." but you are not told which billing ...
8 months ago in Customized Commerce / Technical 0 Gathering interest

Show details like schedule or selected target group on preview graph of marketing automation

In the MA preview you can see the graph. But when you have an Advanced node as start node, you must click into the editor of the automation to read, when the automation is scheduled to run. This information and probably also other details of other...
about 3 years ago in Campaign 0 Future consideration

More robust text editor content option that isn't tied to an article

We often need to draft content within the platform (and don't have the ability to have a Word integration), but using the Article > text editor option requires us to publish somewhere vs. it being text that just gets pulled into a future design.
12 months ago in Content Marketing / Structured Content 0

UI for managing items in the Graph

Super users and developers troubleshooting Graph content would get a lot of value from a tool to inspect and trim the actual graph entities in a way that's simpler and more intuitive than iGraphQL. Example scenarios Whitelist in CMS was updated an...
12 months ago in Optimizely Graph 0 Future consideration

More efficient loading of content area items

As a developer with aims for high performance, I would like the IContentAreaLoader interface to have a batch load method, to load all content area items at once, whether from inline content, cache or database. All while keeping the internal order ...
4 months ago in Content Management / Technical 1