Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Recaptcha Form element is not working in China

We want to add one form element Recaptcha in our EPI form, it is not working for China because Google service is blocked in China and we will face the JavaScript issue. Is it possible to make the reCaptcha support globally? below blog will be more...
over 3 years ago in Content Management / Forms 1

Additional Brand Information

Currently the PIM really only supports brand name. Enhance the product to be able to provide all the other brand information for commerce - such as assigning a Brand Asset (Image), Page Title, Meta Description, Featured Asset (Featured Brand Image...
almost 3 years ago in PIM 2 Gathering interest

Edit Request Due Date After Acceptance

Work request due dates should be editable throughout the process. We allow stakeholders to set due dates on certain requests but regularly have those due dates moved once work is in progress - currently, even if the corresponding task has been upd...
about 2 years ago in Content Marketing / Requests 0 Future consideration

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)
12 months ago in Experiment Collaboration and Management / Experiment Collaboration 2 Planned

Allow users to sort comments on review pages

As a content creator, I want to be able to sort comments on review pages depending on what kind of content is being reviewed: Specifically as a graphic designer working on brochures/PDFs, I want to be able to sort comments in these ways: Start on ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add "create copy" option to field functions

By having the option to create a copy of given field functions via a dedicated button, the risk of adding syntax errors when manually copy/paste exiting field functions gets reduced.
almost 4 years ago in Campaign 0 Future consideration

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
almost 2 years ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
almost 2 years ago in Integrations 0 Investigating

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
8 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Show details like schedule or selected target group on preview graph of marketing automation

In the MA preview you can see the graph. But when you have an Advanced node as start node, you must click into the editor of the automation to read, when the automation is scheduled to run. This information and probably also other details of other...
about 3 years ago in Campaign 0 Future consideration