Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
6 months ago in Content Management / Personalization 0

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
5 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Implement list properties same way as in CMS

Hello, on CMS there is a feature called "List Properties", explained in the docs here. It would be useful if the same mechanism was available for products/variants/bundles in Commerce as well. Currently it is quite confusing that a certain type of...
9 months ago in Customized Commerce / Catalogs 0 Gathering interest

Restore access to SendGrid

Before CMS 12 (and/or Commerce 14), DXP customers had access to SendGrid to log in directly at Sendgrid to see statistics on emails sent, bounce rates, open rates etc. This access was revoked as clients upgraded and the DXP environments were switc...
3 months ago in DXP Cloud Platform / Identities and accounts 2 Future consideration

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
10 months ago in Data Platform App 0 Future consideration

Retrieving DAM asset's filesize using graphql

We are using content Graphql to retrieve assets from DAM, but unfortunately, we cannot find the filesize in the schema. Could you please develop this ASAP? Many Thanks
6 months ago in Optimizely Graph 0

Show/Hide logic for Work Request forms

We would like the ability to show or hide different fields in a Work Request form based on a user selected drop down. For example, if a user selects Website Update from the Request Type dropdown, only fields in section Website Update would display...
7 months ago in Content Marketing / Requests 3

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
almost 2 years ago in DXP Cloud Platform / Performance reporting 0 Investigating

Support Early Hints in Cloudflare

Providing a means to enable the Early Hints feature in Cloudflare, which is included in all plans, could potentially improve performance drastically. Enabling through PaaS portal is prefereable but a support ticket would be fine aswell. https://de...
3 months ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
8 months ago in DXP Cloud Platform / Data management 2 Investigating