Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter. When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the f...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
7 months ago in Content Marketing / Settings + Configuration 0

More efficient loading of content area items

As a developer with aims for high performance, I would like the IContentAreaLoader interface to have a batch load method, to load all content area items at once, whether from inline content, cache or database. All while keeping the internal order ...
4 months ago in Content Management / Technical 1

More efficient loading of child content

As a developer with aims for high performance, I would like the IContentLoader.GetChildren method to use batching when loading uncached content from the database. Currently, the CMS will load content one by one and then return a list. But the data...
4 months ago in Content Management / Technical 0

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
11 months ago in Content Marketing / Integrations 1

Download assets from archived tasks

We'd like to be able to still download assets (attachments and content) from tasks that have been archived without having to un-archive them and re-archive them.
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Access Rights: "Inherit settings from parent item" checkbox value should also be applied to subitems

Product: CMS. Can be replicated in any plain vanilla Alloy site out-of-the-box. Version: All, as far as I know this feature has remained unchanged for decades. Issue description: In the Admin > Access Rights screen, we can set access levels for...
4 months ago in Content Management / Roles and Security 0

Assign Multiple Owners to a Step

No description provided
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
almost 4 years ago in Customized Commerce / Promotions 1 Planned