Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1791

Workflow - name of step not visible to reviewer

When using workflows and getting a notification and e-mail about approval of a content that needs reviewing you don't know which your role is. You might be in several workflows - in one you might review the language, in another you are there as a ...
10 months ago in Content Management / Collaboration & Approval 0

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Capture AVS response from PayFlowPro payment gateway

We would like to capture AVS response from PayFlowPro payment gateway to prevent fraud orders. Here is an example of the API response RESULT=0&PNREF=EFHP0D426A53&RESPMSG=APPROVED&AUTHCODE=25TEST& AVSADDR=Y &A VSZIP=N & CVV2...
3 months ago in Integrations 0

Cart History Status Option for PunchOut

When the status is "PunchOutOrderRequest", the only option is to "Resubmit to ERP". However, if the orders we called in/manually submitted to the ERP, I can attached the ERP Number to the "ERP Order Number" input but can't update the status. There...
3 months ago in Configured Commerce / Orders & Payment 1 Investigating

Set a default time zone for date/time editing

Currently in the CMS, time/date pickers are associated to the editors local time. This is problematic, because we have editors all over the US. Entering in time/date information incorrectly will lead to our event registration announcements display...
about 2 years ago in Content Management / Editing 0

Use localized catalog UI in the Select Content-dialogen

As an editor I would like to see localized names in the Catalog UI when creating links to catalog content to be sure that I create links to the correct content. The Catalog UI shows name, which is not localized so can be a problem for editors who ...
over 3 years ago in Content Management / Multi-language 0

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
about 2 years ago in Campaign 0 Future consideration

Link Validation job use HTTP HEAD and report working external links as broken

The Optimizely CMS link validation job validates both internal and external links. External links are validating using a HTTP HEAD request, but a lot of websites (including world.optimizely.com) do not respond to HEAD requests and are because of t...
over 1 year ago in Content Management / Technical 0

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
almost 2 years ago in Content Marketing / Requests 1 Investigating