Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1784

Set a default time zone for date/time editing

Currently in the CMS, time/date pickers are associated to the editors local time. This is problematic, because we have editors all over the US. Entering in time/date information incorrectly will lead to our event registration announcements display...
about 2 years ago in Content Management / Editing 0

Link Validation job use HTTP HEAD and report working external links as broken

The Optimizely CMS link validation job validates both internal and external links. External links are validating using a HTTP HEAD request, but a lot of websites (including world.optimizely.com) do not respond to HEAD requests and are because of t...
over 1 year ago in Content Management / Technical 0

User journey track common pathways and journeys leading to more conversions

No description provided
3 months ago in Content Recommendations 0

To show regions / countries with most successful interactions

No description provided
3 months ago in Content Recommendations 0

Content interaction include time spent on content items & the total time spent on a topic

No description provided
3 months ago in Content Recommendations 0

Include the top engagement channels (email, Blog, social media), topics, tags

On the engagement insights please can we have more data to show the Top engagement channels / topic / tags
3 months ago in Content Recommendations 0

Milestones - changing owner

Recently we have learned that it is NOT possible to change an OWNER of a MILESTONE in CMP. This was a surprise for us and we believe this should be possible just as it is for other objects. Perhaps this is due to that Milestone is still rather new...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
7 months ago in Content Marketing / Plan 0

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
almost 2 years ago in Content Marketing / Requests 1 Investigating

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
about 2 years ago in Campaign 0 Future consideration