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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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It should be possible to test Marketing Automations with dry run mode

You can only test marketing automation by using short-term waiting nodes, but very complex concepts remain prone to errors because they are difficult to test. A dry run mode would help creating more confidence that the set up Marketing Automation...
over 4 years ago in Campaign 0 Investigating

Segmenting more than one attribute at a time

For releasing features / targeting users to be part of an experiment it is very straight forward to target specific attributes As optimizely gives you the ability to apply various different filtering mechanisms.. e.g. below, above, contains, does ...
over 2 years ago in Experimentation Analytics 0 Investigating

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
about 1 year ago in Content Marketing / Requests 1 Investigating

Folder Thumbnails

Being able to add a thumbnail of some sort to folders in the grid view would be clutch.
7 months ago in Content Marketing / DAM/Library 0 Investigating

SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
about 1 year ago in Integrations 0 Investigating

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

HubSpot CRM --> ODP Integration

Ability to send HubSpot CRM data to ODP Ability to send ODP segments and contact data to HubSpot crm
over 1 year ago in Integrations 0 Investigating

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
over 1 year ago in Experimentation Analytics 1 Investigating

Results - hierarchical metrics / grouped metrics

I have a suggestion about the results page. Currently the results are shown as a flat list of metrics. In some experiments we want to add a lot of metrics, but some of them are "major" ones (e.g. showing major funnel steps), and some of them are "...
5 months ago in Experimentation Analytics / Results Page 0 Investigating

Set Asset Expiration Date from Task

I'd love to be able to add the asset expiration date at the same time that I do the rest of my asset tagging, on the task. Sending the asset to the Library and then navigating there to set the date takes longer than it should and is clunky.
about 1 year ago in Content Marketing / DAM/Library 0 Investigating