Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1721

Task Templates - overwriting the task Title

Hi Team, many thanks for intruducing the Task Templates - super helpful. I have observed an unexpected behaviour when creating a Task: 1) Fill in the 1st field - Title 2) Choose the Task template = Title gets overwritten by the template title whic...
10 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Fixing Formatting Issue with List Upload

Request to format the data for customers when they upload a list. Currently, if customers upload a list where the numerical data is inserted into the template as a number instead of text it fails to upload the list. If this can not be an automated...
19 days ago in Configured Commerce / CMS, Spire & Mobius 0 Investigating

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
19 days ago in Customized Commerce 0

Assign a product badge to all products in a category

We would like to assign a badge to all products in a specific category. Example of use All products in the Clearance category must have a badge to indicate that they are on final sale. If I'm browsing in category X and one of the products in this ...
3 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

DirectDeploy For Preproduction And Production

I'd like to request the ability to use DirectDeploy on both preproduction and production as currently the option is only available for integration. I understand that during the DirectDeploy process the site becomes unavailable, which you'd typical...
12 months ago in DXP Cloud Platform / Code deployment 1 Future consideration

Bring back Smart Publish

Please put Smart Publish back in the Publish menu. It disappeared in the move to CMS 12 and the only thing my team can find that's even close is to the same functionality is to: Create a new Project. Make any changes in the new project. Hit Overvi...
about 1 month ago in Content Management / Content Manager 0

Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
over 2 years ago in Campaign 0 Future consideration

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
over 2 years ago in Content Management / Editing 2 Investigating

When searching by Brand, attributes and filters cannot be sorted

When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?
12 days ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
12 days ago in Configured Commerce / Catalog & Assets 1 Investigating