Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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We would like to disable the time a step is due in a task

All of our task steps are due EOD. It is very time consuming to have to set each step in each task to that time. We would like to be able to either turn off all times due, and only have a date, or set all times to a default time.
2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
about 2 months ago in Web Experimentation / Security 0

Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
2 months ago in Content Management / Content Manager 0

Add ExtendedProperties to ALL applicable models in Content API

Many Optimizely objects implement the IExtendedProperties interface. As an example, the ICart interface implements the IOrderGroup interface, which contains an ICollection<IOrderForm> property, which in turn contains an ICollection<IShipm...
4 months ago in Customized Commerce / Orders 0 Gathering interest

Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
over 2 years ago in Campaign 0 Future consideration

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
about 2 years ago in Content Management / Editing 2 Investigating

Add support to product alternate unit of measures in the PIM

Currently, you can only specify a single unit of measure for a product in the PIM. However, Configured Commerce supports alternate units of measure. We’d like to be able to specify multiple units of measure for a product in the PIM, and these shou...
11 days ago in PIM 0

Dependent Fields

We would like to have dependent fields. For instance, if someone selects a value in a particular field, it would open a secondary field that is dependent on that first value chosen.
11 days ago in Content Marketing / Settings + Configuration 0

Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...
12 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Add more available model values to all email templates

As a client some basic information available on all the email templates, to provide a better experience to our customers. WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but no...
12 days ago in Configured Commerce / Misc. 1 Gathering interest