Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Provide way to identify Parent Products which have Variants with more than one trait

We are trying to identify the product pages where we have more than two drop downs. Is there a way to do this?
4 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Enable antonyms in FIND optimization features

We DESPERATELY need an antonym feature in the FIND tool: Example: https://www.gardeners.com/search?q=garden+cart art DOES NOT EQUAL cart cane DOES NOT EQUAL cart No matter what I do, I cannot get those first two items to NOT result first, and our ...
about 2 years ago in Customized Commerce / Technical 1 Gathering interest

Improved Job Scheduling Options

This is probably scattered around other feedback entries, but in general, looking for improved scheduling options for job definitions. Amore robust scheduling option, perhaps using CRON expression A flag on the job definition "Allow Simultaneous J...
10 months ago in Configured Commerce / Integration 2 Gathering interest

Allow product visibility rules to be applied en masse

With the product visibility enhancement release in the Feb 2023 release of Configured Commerce, rules can be added to the products to determine for which customers the product is View Only for. Currently, there is no way to apply these visibility ...
10 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
over 3 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Email Analytics

It would be nice to be able to see analytics around marketing emails sent from Insite. What is the open rate? What is the click through rate? If you wanted to try a new subject line to see which email had a better open rate, right now you couldn't...
over 3 years ago in Commerce Analytics 0 Gathering interest

Broken External Asset Finder

It's very easy to have broken image or document asset when linking to spec sheets and images provided by suppliers or third parties. It would be nice to have a job, tool, or process that finds those for you. It's virtually impossible to do that wh...
over 2 years ago in PIM 1 Gathering interest

Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
over 2 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest

Ability to add column of placed by username and filter, on order history page in admin panel

Problem: In the admin panel, if you navigate to sales section and go to the cart history page, you can add several columns to see that particular data in the table. One of these is the placed by username column and a filter for the same on top.If ...
over 1 year ago in Configured Commerce / Orders & Payment 2 Gathering interest

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest