Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
4 months ago in Configured Commerce / Technical 5 Investigating

Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
5 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Promotion Redemption Report

Create an easily downloadable report that shows any promotions running on the site and their redemption.
5 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

More parameters for Sales Transactions under admin panel desired

The client is interested in including additional information such as handling charges, taxes, subtotal, etc., in Sales transactions similar to what is available in the order history. Can we incorporate this into an upcoming release? Please find at...
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Expose sort descriptor to extension code to allow implementers to make complex sorting clauses in elastic search

The SortDescriptor that is available in RunProductSearchResult.SearchDescriptor.Sort is an abstraction that does not allow to include complex sorting rules, such as sorting by nested fields. We would like to be able to use the Nest7 sort descripto...
6 months ago in Configured Commerce / Technical 1 Investigating

Dimension Analyzer doesn't support localized value

When you use the dimension-analyzer ES7 feature, localized value should work For example: I have an attribute of lenght with 3/4" When I search [EN] 3/4" = results are ok [EN] 3/4 inch = results are ok [FR] 3/4" = results are ok [FR] 3/4 pouce = r...
8 months ago in Configured Commerce / Search 0 Investigating

IFS Aurena Integration - Getting Access Token

We are using the IFS Aurena Integration connector. We have a connection configured as documented. We are seeing the following error in the logs for real-time calls: "Bad Request. {"reference":"IDP-FoEOnbOD33dK","error_description":" Missing scope ...
8 months ago in Configured Commerce / Integration 2 Investigating

better handling of SSO user logging to a website that he doesn't access to

can we display a friendly error message for SSO users if they try to login to a website that they don't have access to?
8 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Cant give a new console roll access to media and indexing

The Console role access for Library → Media and Marketing → Search → Indexing are hard coded in the base code. So I can not give a new console role access to Indexing or Media by doing changes in Application Dictionary. You should be abele to give...
9 months ago in Configured Commerce / Admin Console & Import/Export / Users, Permissions & Security 1 Investigating

Make product image visible in order history even if product is no longer in catalog

In order history product images are not shown if the product is not in the catalog for a customer. The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in ...
10 months ago in Configured Commerce / Orders & Payment 1 Investigating