Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
about 1 month ago in Configured Commerce / Catalog & Assets 1 Investigating

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
about 2 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
about 2 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Cart History Status Option for PunchOut

When the status is "PunchOutOrderRequest", the only option is to "Resubmit to ERP". However, if the orders we called in/manually submitted to the ERP, I can attached the ERP Number to the "ERP Order Number" input but can't update the status. There...
2 months ago in Configured Commerce / Orders & Payment 1 Investigating

Allow Product Attribute Display order in Product Listing Page to be configureable

We would like the ability to modify the order of the Product Attributes displayed in their Product Listing Pages. Business requirement: To have the ability to move specific attributes up or down (sort order) based on the business needs in CMS. Thi...
4 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
5 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Sort Organization Customer Group in alphabetical order

In Commerce Manager the built in property field "Organization Customer Group" are not sorted. A suggestion is to have this sorted in alphabetic order as default or even better possible to inject and create custom behaviours.
5 months ago in Customized Commerce / Technical 3 Investigating

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
5 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Granular Permissions -include Debug tools

In the current Roadmap there is an item around Granular Permissions for the admin console based on user role. When we create console user access to add a Punchout Customer it also gives them access to Debug Bug on page - and we are hoping granular...
6 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Restriction Groups for anonymous users

Our instance has multiple microsites and our current method of building our product catalog assigns each product to its category on every microsite. When users are logged in, we can correctly control the flow of presented products through Restrict...
7 months ago in Configured Commerce / Catalog & Assets 1 Investigating