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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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3 months ago in Content Management 0

Synchronous scrolling for Compare different versions

The user experience would be improved when comparing different versions of a page, the user could toggle on/off for Synchronous scrolling of for e.g. (but not only pertaining to) the main body property.
3 months ago in Content Management / Editing 0

Adding 'Creation Date' to Reporting

Adding a request to create the 'Creation Date' field on all reports in order to report on number of tasks by created date.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Shared Blocks no longer showing UI hint that block is "Shared"

I've noticed that blocks that are "shared" and coming from a folder no longer show that they are shared in the UI. EPiServer.Cms.Shell.UI: Version 12.24.0.0 This appears to be happening on multiple projects running CMS 12. See attached.
8 months ago in Content Management / Content Manager 0

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
over 2 years ago in Product Recommendations / Email Personalization 2 Investigating

Allow "Refresh Published Products" in local/dev environments

As of early 2024 or late 2023 (not exactly sure which release), a change was made in the PIM Refresh Published to prevent running in any environment other than Sandbox and Production. This causes hardship/extra work for customers and partners to g...
3 months ago in PIM 0

Add support for "AllowedTypes" through the Content Definitions API

When using the Content Definitions API to create a content area or a list of content references I would like to be able to restrict the types available to select from (the same way I can do via the AllowedTypes-attribute in code). You must be able...
over 1 year ago in Content Management / APIs 0

SynchronizingRolesSecurityEntityProvider is slow when tblSynchedUser has many users

We are using an external identity provider for sign in for users on our site using OpenID Connect. When the user has successfully logged in, we sync the role claims via the ISynchronizingUserService like stated in the documentation(https://docs.de...
8 months ago in Content Management / Roles and Security 0

Would like to have compilation of most commonly used js functions

As a new Web Experimentation customer, we continue to run into challenges where certain functionality, metrics, events, etc. are not available out of the box. The Solution Architect assigned to us (Ezequiel) has a lot of answers and examples that ...
6 months ago in Web Experimentation / Experiment Authoring 0