Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1841

It should be possible to test Marketing Automations with dry run mode

You can only test marketing automation by using short-term waiting nodes, but very complex concepts remain prone to errors because they are difficult to test. A dry run mode would help creating more confidence that the set up Marketing Automation ...
about 5 years ago in Campaign 0 Investigating

Sandbox for PIM

Is there anything in roadmap for PIM sandbox instance. Playing around live data gets difficult, specially when there are multiple sites. Requested by Mamta Agrawal and seconded by Jeff King on the PIM client cal on 6/1/23. Liked by Laura Mahouney,...
over 1 year ago in PIM 0

Cloudflare Page Shield

PCI DSS 4.0 r equirement 11.6.1: For use of iframes hosting the payment service provider’s payment page, a change and tamper detection mechanism to alert personnel to changes to HTTP headers or payment page contents; the mechanism must work at lea...
5 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

SIMPLE ADDRESS: Automaticaly create 301 redirect from CMS hierarchy URL to SIMPLIFIED

There is already a configuration to make the SIMPLE ADDRESS the page object reference for the CMS (links, nav, sitemap, optigraph). What is missing is the final step: When a user creates a SIMPLE ADDRESS entry, the original URL is still available ...
11 months ago in Content Management / Content Manager 0

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Download bulk assets from 'Media' tab

Ability to download any folder of assets, single asset or multiple assets from media tab.
3 months ago in Content Management / Content Manager 0

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
over 2 years ago in Product Recommendations / Email Personalization 2 Investigating

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
over 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration