Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1879

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
over 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Sandbox for PIM

Is there anything in roadmap for PIM sandbox instance. Playing around live data gets difficult, specially when there are multiple sites. Requested by Mamta Agrawal and seconded by Jeff King on the PIM client cal on 6/1/23. Liked by Laura Mahouney,...
over 1 year ago in PIM 0

Show a Child Variant Product also as an Individual Product

As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those spec...
9 months ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
over 3 years ago in Experimentation Analytics 0 Planned

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Set Content Type properties by code

The names of some properties are not directly tied to the name of something in code. The property Display In Edit View is controlled with the [ScaffoldColumn(false)] attribute in code. Specifically, we're looking at "new" properties on Content Are...
12 months ago in Content Management 0

Need help with Content Delivery API v3 to get latest version of the page and it's child component in one call.

Hi Team, I am working on headless CMS structure where Front End is driven by nextJS, facing some issue while rendering the preview for Page and it's child component. Here is the case where I am facing the issue. When I am calling below API https:/...
about 1 year ago in Content Management / APIs 0

No error display when form submit not successful

We want to use Marketing automative Salesforce connector for Optimizely CMS(Customer Management System) form to connect with our Salesforce platform. But we find out there are no submission failure show up on CMS interface, only recording the subm...
3 months ago in Content Management / Forms 0

Highlight Experiment Outliers based on traffic, runtime

This request was initially submitted by Marco Tannert, from Mobile.de, and enriched by Justin Vos, Customer Success Manager. It's helpful when managing a program to get a clear understanding if there are experiments that are outliers, by for examp...
3 months ago in Experiment Collaboration and Management / Reporting 0

More In-depth Program Reporting

This feedback was shared by Marco Tannert, at Mobile.de. - Ideally I don't touch the project structure as is, as I don't understand what impact it would have to change it. - What I would like to achieve: - structure all experiments on team basis s...
3 months ago in Experiment Collaboration and Management / Reporting 0