Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Title missing on images in the Text editing fields

The mouse-over titles are missing in images added in the Text editing fields. This is a normal feature on all CMS:s so it's strange that I can't see it. This would help me make more accessible web content.
over 4 years ago in Content Management / Editing 1 Future consideration

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
5 months ago in Content Marketing / Plan 0

It should be possible to test Marketing Automations with dry run mode

You can only test marketing automation by using short-term waiting nodes, but very complex concepts remain prone to errors because they are difficult to test. A dry run mode would help creating more confidence that the set up Marketing Automation ...
almost 5 years ago in Campaign 0 Investigating

Reporting on usage of key CMS features: AB testing, Projects, visitor groups etc

I would love to be able to see in the system whether my customers are leveraging these types of very useful functions in the CMS so that if they are not used, or perhaps underused, I can raise this at future check in calls to increase adoption of ...
over 1 year ago in Content Management / Reporting 0

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Allowed content types taking up too much space

With the release of CMS v12 an extra information block for "You can add these content types" was added when editing content areas, this can take up significant space within the page. To solve this issue, could that information be added to the tool...
over 1 year ago in Content Management / Editing 1

Cloudflare Page Shield

PCI DSS 4.0 r equirement 11.6.1: For use of iframes hosting the payment service provider’s payment page, a change and tamper detection mechanism to alert personnel to changes to HTTP headers or payment page contents; the mechanism must work at lea...
3 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Integrating Qualtrics with Optimizely

Heeey, I'd like to submit a feature request in integrating Qualtrics with Optimizely. As we’re a user of both platforms, I believe that integrating these technologies can bring benefits to RSA. Qualtrics is a an experience management platfor...
3 months ago in Integrations 0 Investigating