Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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When searching by Brand, attributes and filters cannot be sorted

When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?
2 months ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
2 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Time zone issue affecting published Date

When publishing content we are experiencing an issue with the published date displayed on site consistently being one day earlier than the date the content is actually published. We have the following request to enable us to resolve this issue. Is...
2 months ago in Content Management / Content Manager 0

Prioritising personalisation experiments

I'm looking at setting up 2 personalisation experiences on the same page (different audiences). I am aware that multiple experiences can be placed within the same campaign and prioritised, however the 2 experiences I am setting up have different m...
5 months ago in Web Experimentation / Experiment Authoring 0

Need help with Content Delivery API v3 to get latest version of the page and it's child component in one call.

Hi Team, I am working on headless CMS structure where Front End is driven by nextJS, facing some issue while rendering the preview for Page and it's child component. Here is the case where I am facing the issue. When I am calling below API https:/...
12 months ago in Content Management / APIs 0

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

ODP --> Microsoft Dynamics Marketing Integration

Sync ODP Segments and data to Microsoft Dynamics MarketingReceive ms dynamics marketing campaign events back in ODP
almost 2 years ago in Integrations 1 Planned

HSTS on the root domain

We are experiencing some redirection issues we have no control over as they are done in the root domain. http://oldsite.com redirects to https://www.oldsite.com then finally to https://www.newsite.com The redirection should be as follows: http://o...
almost 2 years ago in Product Recommendations / Technical 4

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...
2 months ago in Configured Commerce / Users, Permissions & Security 0

Allow multiple emails in Meta segment sync

I as a marketer would like to be able to create audiences in Meta for as large audiences as possible. Currently the integration uses only the last seen email, which might not be the one that the customer uses in Meta.
2 months ago in Data Platform App 0