Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1721

Possibility to turn off Sticky Tag

In one of the latest upgrades the concept of the Sticky Tag was introduced in the editor view. This basically means that when going back to a previously edited page or block, the tab that was open when leaving will be opened again. At this moment ...
over 2 years ago in Content Management / Editing 0

Hootsuite Integration Improvements

Ability to preview Tagging with labels Uploading a thumbnail image Setting up UTM parameters Scheduling Ability to integrate Hootsuite calendar with Welcome calendar
over 2 years ago in Content Marketing / Integrations 0 Future consideration

Preview unpublished content delivered by Content Delivery API

In the documentation it says that it is possible to enable previews of unpublished content delivered by Content Delivery API https://docs.developers.optimizely.com/content-management-system/v1.5.0-content-delivery-api/docs/customizing-content-deli...
7 months ago in Content Management / APIs 0

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Epi Find Interface

- Interface is too basic e.g. for the charts, we have mouse over every peak just to see each statistic. - Seems to be lacking insightful data. Would like access to download the raw data so we can massage it for a more meaningful analysis.
almost 4 years ago in Search & Navigation 3 Future consideration

Cloudflare Page Shield

PCI DSS 4.0 r equirement 11.6.1: For use of iframes hosting the payment service provider’s payment page, a change and tamper detection mechanism to alert personnel to changes to HTTP headers or payment page contents; the mechanism must work at lea...
2 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Optimizely CMS page preview needs multiple visitor-groups

Hello, i'm missing the possibility to select multiple visitor-groups in the preview-mode of a page. You can only select one: We often have the use-case that a block is only visible for desktop users and this block has also personalizations, so con...
about 3 years ago in Content Management / Technical 0

In the Global Search, tasks that are "On Hold" should populate in the search results

Our users rely heavily on the Global Search bar to find their tasks. We've discovered that tasks in a status of "On Hold" do not populate in the Global Search results. Optimizely support informed us this was by design, as the global search bar tre...
5 months ago in Content Marketing / Miscellaneous 0

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
over 1 year ago in Content Marketing / Notifications 1 Future consideration

Better reporting functionality in CMS

Admin section (reports) good headlines/titles but functionality not good for broken links I want the ability to export to excel, or to be able to sort the list or update the list. I can’t configure or mark what has been checked and would like e.g....
about 5 years ago in Content Management / Reporting 0 Future consideration