Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1822

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.
2 months ago in Content Marketing / Settings + Configuration 0

More distinct page break for multi-page PDFs in content review

Some people have found that it is hard to differentiate between pages of multi-page PDFs. More distinct (or higher contrast) page breaks would be appreciated.
over 1 year ago in Content Management / Collaboration & Approval 0

Exclude outliers for selected metrics

Currently Optimizely allows excluding outliers only for ravenue. We would like to enable it for other metrics e.g Add to Bag.
almost 3 years ago in Experimentation Analytics 1

Abandoned Carts - email recipients and products in cart

Is it possible to find out and export the list of recipients that Configured Commerce sends abandoned cart emails to as well as the products in their respective abandoned carts? When going through the email message logs we only see HTML code and w...
2 months ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Feed failure notifications

Please add product feed failure notifications to the roadmap. We had an instance where our product feed had been failing repeatedly and we did not know until we happened to log in to the UI and notice that it had been failing for weeks. Please set...
7 months ago in Product Recommendations / Portal 0

Document Renditions

Should be able to create renditions for documents not just images or videos. Right now, clients have two upload two assets to support PDF delivery on the site.
4 months ago in Content Marketing / DAM/Library 0

Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
about 2 years ago in PIM 10 Already exists

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
over 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
over 2 years ago in Customized Commerce / Catalogs 1 Planned