Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1737 of 1737

Allow Deeper Nesting of Comments

The comment sections only allow for a single level of replies, which is causing confusion for our users. Say I leave a comment asking for review on a PDF. Someone else comments with their feedback, but I have a question about it. I can't reply dir...
almost 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Make Customer Assignment for Lists Easier to Maintain

It would be nice if we had the ability to assign lists to all customers at one. Currently, I can only assign them to 30 at a time and it is time consuming. We would also like to see the ability to leverage rules to dynamically assign customers bas...
9 months ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Show a Child Variant Product also as an Individual Product

As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those spec...
4 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Filter Library by Teams Visibility

As an administrator of the platform, I would like to be able to filter my library by selecting a Team to see what assets they can see within the Library. We have a large organization with dozens of content creators adding content to our library fo...
about 1 year ago in Content Marketing / DAM/Library 0

Make prices readonly for one catalog and editable for others

I would like to have the option to make prices readonly for specific catalogs and leave them editable for others. Currently, we can implement IPriceDetailService but this will affect all of the catalogs. Would be also great if we can set different...
over 3 years ago in Customized Commerce / Catalogs 1 Gathering interest

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
7 months ago in Data Platform App 0 Future consideration

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Make "Additional properties" section optional when creating content

Currently non-required properties are listed under a section called "Additional properties" when creating content. This gives users the impression that those properties should be filled out before clicking the "Create" button. This is particularly...
over 1 year ago in Content Management / Editing 2 Future consideration

CMS 12 removed the fallback language in content area UI

In our solution, we have 31 different languages, and thus a lot of language fallbacks both for pages and blocks. In CMS 11, we could easily spot the blocks in a content area that were a fallback, it would be a slightly darker grey and also had the...
7 months ago in Content Management / Multi-language 0