Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Create dashboard that tracks the number of customers that have activated their accounts per week/month

Original request from Brady Industries. Brady has recently created new commerce accounts for their customers, and they would like to track which customers have logged in and activated those accounts. Specifically, they would like a dashboard that ...
over 2 years ago in Commerce Analytics 1 Planned

Add to Cart from Product Listings

Customers would like to be able to add products from the product list to their cart, as opposed to having to click all the way into the product detail page.
about 1 year ago in Commerce Mobile App 1 Planned

Saved Credit Card feature for Square Iframe provider

Hi Team, Optimizely OOTB only supports Saved Credit Card feature only if IFrame provider is TokenEx. However for our client we have Square payment gateway and Square payment gateway doesn't work without Square IFrame provider. Due to above configu...
over 1 year ago in Configured Commerce / Integration 2 Planned

Logo/Icon for Documents

Instead of the current default icon used for documents (a paper with an exclamation), there should be the option to add an icon or have it automatically generate based on the file type - like a PDF icon for PDF documents.
over 1 year ago in PIM 3 Planned

Usability improvements to the campaign list

Some of the following items would help make the campaign list within promotions easier to use: After saving work, the page jumps back to the top. It would be a lot easier if the user could stay at the same place after clicking save. Loading speed ...
over 1 year ago in Customized Commerce 0 Planned

Allow users to hide or filter out expired campaigns from the list of all campaigns

For clients with lots of campaigns, it is hard to find the most relevant campaigns because expired campaigns still appear in the list. If we could hide expired campaigns, it would allow us to find the campaign we need faster.
over 1 year ago in Customized Commerce 0 Planned

Delete Categories in Bulk

It would be useful and efficient to delete categories in bulk. This functionality should also automatically unassign products from the categories.
over 1 year ago in PIM 1 Planned

Return order actions should be extensible

As a developer I need to be able to do actions when a customer service agent clicks the buttons in the return order view. I can see that many of the return order actions are performed directly in the EPiServer.Commerce.UI.CustomerService.Controlle...
over 1 year ago in Customized Commerce / Orders 0 Planned

Identify New Users in Insite Analytics

We have a desire to see how many new customers are ordering from our website on a weekly and monthly basis. My current timeframe is looking back to our go-live date - 10/09/19. Right now I am doing this very manually. Looking up what customers ord...
about 3 years ago in Commerce Analytics 0 Planned

Move application log storage from InsiteCommerce database to a different log storage or dedicated logging application

For two reasons mainly- Application logs in the same database is causing performance issues.- It is hard to search something in log and it is too slow.
about 3 years ago in Configured Commerce / Technical 0 Planned