Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 49 of 49

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
8 months ago in Customized Commerce / Catalogs 0 Gathering interest

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification
9 months ago in Experimentation Analytics / Data Import / Export 0

Add parent Camapign ID to Download as CSV file

Function in multiple locations e.ga Plan view
over 1 year ago in Content Marketing / Plan 0 Future consideration

I'd like the shopping carts interface to include a search option for Cart IDs, similar to the order ID search in the purchase orders section.

I would appreciate the ability to search for shopping carts using the Cart ID rather than relying solely on customer names or emails. I've noticed that the purchase orders section already allows for searching by order ID, but this functionality se...
10 months ago in Customized Commerce / Orders 0 Gathering interest

Add a column "ID" to the "Audiences"-overview of a Project (and/or its detailed view)

Hi! As an Optimizely editor, I would like to be able to see the identifier of audiences in the "Audiences"-overview so that I can copy that value and use it in the query parameters to force/impersonate myself as a specific audience member, which w...
over 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 7 Shipped

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Create a way for filters to generate SEO-friendly URL

We noticed that the URLs generate with the attribute ID instead of the attribute value, making it very difficult to know which filters are most popular in analytics. Is it possible to make the filter URL more SEO friendly and include the name? Tha...
almost 2 years ago in Commerce Analytics 0

Batch Decisions for Bulk User IDs

Customers who desire to use Full Stack as part of their experimentation program for batch activities such as email sends, SMS, or push notifications would benefit from having a single method call in the SDK that can accept an array or list of user...
over 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration
1 MERGED

Publish variation code without required `weight` or `name` properties

Merged
As Staff Engineer at Cro Metrics I work on our engineering build tools, which we use to service all of our Optimizely Web customers. I would like to be able to submit variation code to an experiment (using the https://library.optimizely.com/docs/a...
over 1 year ago in Web Experimentation / APIs 1 Already exists

Show the reference IDs of objects in the Related Activities column under Request module

It would be great if the Related Activities column in the work request module could show the reference IDs of the objects, such as, CPN, TSK, WRQ IDs.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration