Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Product Recommendations

Showing 35

Exclude product sets

Exclusion tab which allows clients to exclude a set of products from all or specific widgets atm, the only way to exclude products from all widgets is for the client to send us a list of products to be manually excluded, or for customers to mark p...
over 1 year ago in Product Recommendations / Portal 0

Freedom to adjust algorithms for main widgets

Freedom to adjust algorithms for main widgets, with a dropdown style setup like with merchandising campaigns. This is something we have already discussed on calls before, but am not sure if there has been any movement on this since. I think this w...
over 1 year ago in Product Recommendations / Portal 0 Planned

Reporting suite with access to Power BI reports

Reporting suite with access to power BI reports + the ability to have these reports embedded into the portal. There have been previous discussions around creating a reporting suite portal for customers, which will provide the customer with acces...
over 1 year ago in Product Recommendations / Analytics / Portal 0

Integrate Product Recs with Experimentation

Seamless integration with all other products. I think this is the most important thing for product recommendations. Having a robust integration with all products should be the main focus, as it will allow for much easier cross-sell opportunities...
over 1 year ago in Product Recommendations / Experimentation 0

Allow ad hoc product feed import

If there are critical changes in my product information, I want to be able to trigger a feed import manually, so the correct data is used in recommendations.
over 1 year ago in Product Recommendations / Portal 0

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
almost 2 years ago in Product Recommendations / Email Personalization 2 Investigating

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
almost 2 years ago in Product Recommendations / Technical 2 Already exists

External Review Gadget

Please allow more than one email address for the external review. Sometimes more than one person needs to review a content change.
over 2 years ago in Product Recommendations / Technical 1 Will not implement

Send notification when new user is created

Send notification to administrator or admin group when Guest user creation is used
almost 3 years ago in Product Recommendations / Technical 1 Future consideration

Dynamic campaign criteria

When creating campaigns in product recommendations, it would be great to have dynamic value capabilities. For example, if I have multiple brands on my website and I want the first product being recommended to match the brand of the sku that the us...
about 3 years ago in Product Recommendations / Technical 3 Future consideration