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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.
Reporting suite with access to power BI reports + the ability to have these reports embedded into the portal.
There have been previous discussions around creating a reporting suite portal for customers, which will provide the customer with access to the data from within the portal as well as our power BI reporting, which provides more in-depth data. Reports like the CS presentation, weekly report and SQC 5.0 are valuable reports that customers would benefit from having access to. It would allow them to get more valuable insights into their performance and will limit the amount of requests coming in from clients asking for additional data. Instead of customers seeing this data on a quarterly cadence (usually in QBRs), they would have access to this data year round, allowing them to get more out of the tool and give them more proactiveness within the tool.
If a reporting suite is not possible, I think there should be the ability to embed these reports directly into the personalisation portal