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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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PIM

Showing 34 of 1506

Properties not logically ordered on product page

In PIM, when looking at the product, the property groups and properties appear to be ordered by reverse create date, or something wierd like that. It's not alphabetical either, so not sure what its sorting by. Regardless, you have to scroll down a...
over 1 year ago in PIM 2 Already exists

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
almost 2 years ago in PIM 5 Gathering interest

Unable to add pre-existing users to tenant

If a user is added to a PIM tenant, then it should be possible to add the same user to another tenant without contacting Optimizely Support.
almost 2 years ago in PIM 1 Will not consider

PIM - Improvement to digital assets upload process

Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large. PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640), which is not reliable for large v...
almost 2 years ago in PIM 4 Gathering interest

Variant Product - See child products in Product Dashboard

Would like to be able to see what products are child products in the dashboard without having to go into the Parent Product and using the child product tab. Being able to see parent / child products in the dashboard would almost create a visual "t...
about 2 years ago in PIM 3 Gathering interest

Exclude Uncategorized Product - Dashboard View and Export

In the new enhancements, we can filter to Uncategorized Products. Would like to have a view of products that exclude Uncategorized products. This would give you a visual of what is currently on the web, and what is not on the web. Because there is...
about 2 years ago in PIM 3 Gathering interest

Additional Brand Information

Currently the PIM really only supports brand name. Enhance the product to be able to provide all the other brand information for commerce - such as assigning a Brand Asset (Image), Page Title, Meta Description, Featured Asset (Featured Brand Image...
about 2 years ago in PIM 2 Gathering interest

Broken External Asset Finder

It's very easy to have broken image or document asset when linking to spec sheets and images provided by suppliers or third parties. It would be nice to have a job, tool, or process that finds those for you. It's virtually impossible to do that wh...
over 2 years ago in PIM 1 Gathering interest

Allow custom properties on Assets

Please add the ability to add custom property mappings on Assets, like we can map fields over to custom property values on product for properties. As originally requested on ticket 662555
over 2 years ago in PIM 2 Gathering interest

Display the "mapped to commerce" field values for system properties

The system properties aren't showing the "mapped to commerce" values -- specifically product number, product title, url segment, deactivate on. It's frustrating not being able to click them or view what it is mapped to. It makes it appear like the...
over 2 years ago in PIM 2 Gathering interest