Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
about 1 year ago in Configured Commerce / Technical 2 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
10 months ago in Configured Commerce / Search 2 Shipped

Integrate CAPTCHA to the Contact Us page

As a user, I would like to add a security component to my Contact Us page and on the Store Locator by adding a CAPTCHA.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add Assigned User Role as optional column when Exporting Website Users

We are wanting to be able to add the assigned user role(s) Website Users when performing an export. This will provide valuable analytics when looking at user behavior.
6 months ago in Configured Commerce / Admin Console & Import/Export 1 Shipped

Variant Product's Description & Specification doesn't change on selection of other variants

Hi Team, For variant products when user selects a variant product it's title & image change's as per variant, however the Product's description & specifications remains same which are of main product. Expected behavior: When variant produc...
over 3 years ago in Configured Commerce / Catalog & Assets 2 Shipped

Editing & Creating Website User Roles

Currently we can create and edit Console User Roles and Permissions, however, in order to create or edit Website User Roles, we have to go through our partner. It would be a huge benefit for us to be able to create and edit Website User Roles ours...
over 3 years ago in Configured Commerce / Self-Service 1 Shipped

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
over 1 year ago in Configured Commerce / Misc. 2 Shipped

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Being able to see variant description & specification as a child, of a parent SKU

This is a BIG concern for us. Right now product information only displays the parent SKU description and specifications-- which is not always 100% accurate. We have products grouped together in various parent/child relationships, some specificatio...
over 3 years ago in Configured Commerce / Catalog & Assets 3 Shipped

Allow tel: as a valid URL

Our client wishes to have his phone number clickable (tel: URL) in his header top nav (also available in the mobile menu). Right now, only http:, https: and mailto: are considered valid URL per RegEx test.
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped