Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Abandoned Carts - email recipients and products in cart

Is it possible to find out and export the list of recipients that Configured Commerce sends abandoned cart emails to as well as the products in their respective abandoned carts? When going through the email message logs we only see HTML code and w...
about 2 months ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Order Upload - Add handling of duplicate part number prior to upload

Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart...
4 months ago in Configured Commerce / Orders & Payment 1 Investigating

File extensions for CMP image urls

Currently, the file extension implementation in the CMP seems inconsistently implemented. The urls generated by the CMP do not contain a file extension. https://images4.cmp.optimizely.com/assets/image001-12808-.png/Zz1jYzM4MmY1NjEzZDAxMWVmOTMzODZl...
4 months ago in Content Marketing / DAM/Library 0

[Feature request] Display forms in 'For This Site' and 'For This Page' sections when creating an EpiServer Forms criteria under Audiences

Dear Team, Currently, when setting up EpiServer Forms criteria in Audiences, we can only select forms listed under the 'For All Sites' section. However, our business also requires the use of forms from the 'For This Site' and 'For This Page' secti...
4 months ago in Content Management / Forms 0

Translation of List<T> and LinkCollection item in page is not supported on netframework version (CMS 11)

For stringlist and linkitemcollection properties, we could see the values are just duplicated and not translated to native text during the auto translate of page. The issue is reproducible in Alloy solution and attached the evidence for the same. ...
5 months ago in Content Management / Multi-language 1

Restrict Template Access by Teams

As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that is...
11 months ago in Content Marketing / Requests 0

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

date picker & time picker conflict with browser's suggestion list

Problem Date- and time picker menu (part of OC's UI) are covered by a list of values which are suggested by the browser (from previous inputs). Please see example for time-picker input field in attached screenshot. Solution The user interface shou...
about 2 months ago in Campaign 0

Resend Activation Email in Mass

I would like a way to Resend Activation Emails in Mass to Users who have not Activated yet. I want to run a status report of Users with Email Sent and then Send Activation Emails to those Users. I would run the report for a specific period to capt...
4 months ago in Admin Center 0

PIM - Improvement to digital assets upload process

Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large. PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640), which is not reliable for large v...
over 2 years ago in PIM 4 Gathering interest