Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1735

Add dependencies to blocks

It would be great if blocks could be shown depending on "Dependencies" just like it can be done with form elements. E.g. a block is hidden until somebody clicks a link (button) on the page. It provides me the possibility to add 2 different (CRM in...
about 2 months ago in Content Management / Content Manager 0

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
6 months ago in DXP Cloud Platform 2 Future consideration

Feed failure notifications

Please add product feed failure notifications to the roadmap. We had an instance where our product feed had been failing repeatedly and we did not know until we happened to log in to the UI and notice that it had been failing for weeks. Please set...
5 months ago in Product Recommendations / Portal 0

Hide broken links on expired content from Link Status report

Currently, the Link Status report shows broken links that are present on expired pages. I would prefer it if broken links on expired content could be excluded from the report. This could be configurable. Jira ticket
almost 4 years ago in Content Management / Technical 1 Future consideration

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
8 months ago in Feature Experimentation / Project / Account Configuration / Settings 2 Future consideration

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
almost 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Share Carts Across Users via Storefront

Please add the ability to share carts across users associated with a single customer account, including sales rep users
about 2 months ago in Configured Commerce / Customers 1 Gathering interest

Apply Audience Automatically At The Project Level

As an experimenter I would like to be able to have an audience auto populate for an entire project. The bot filtering provided within Optimizely does not exclude additional bots that we need to remove from testing as an organization, and therefore...
about 2 months ago in Feature Experimentation / Feature Flagging Workflows 0

Restrict Template Access by Teams

As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that is...
10 months ago in Content Marketing / Requests 0

Enable "Search" field on ContentReference and ContentArea pickers

When you click "Add content" on a ContentArea or ContentReference, you can select an item from an item tree. This is not always comfortable, especially when the page tree has a large number of eligible items. It would be good to have a Search fiel...
5 months ago in Content Management / Asset Management 0