Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1737

Please offer SAML SSO

Please include SAML SSO for future Configured Commerce Cloud versions. Currently, clients have to build their own solution.
3 months ago in Configured Commerce / Users, Permissions & Security 0

We would like the ability to sort comments left on reviewed content

Some of the content that we review has multiple pages. It would be very helpful to be able to sort comments by page, user, etc. rather that the default timeline of when a comment was left.
over 1 year ago in Content Management / Collaboration & Approval 0

We would like to annotate and comment on content in the full-screen view

Some of our PDFs for review through the content tab are quite long and are generally easier to read in the full-screen. It would be super helpful to be able to see and add comments in that view.
over 1 year ago in Content Management / Collaboration & Approval 0

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example: https://learn.microsoft.com/en-us/azure/defender-for-cloud/defend...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Hide broken links on expired content from Link Status report

Currently, the Link Status report shows broken links that are present on expired pages. I would prefer it if broken links on expired content could be excluded from the report. This could be configurable. Jira ticket
almost 4 years ago in Content Management / Technical 1 Future consideration

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
6 months ago in DXP Cloud Platform 2 Future consideration

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
almost 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
8 months ago in Feature Experimentation / Project / Account Configuration / Settings 2 Future consideration

Feed failure notifications

Please add product feed failure notifications to the roadmap. We had an instance where our product feed had been failing repeatedly and we did not know until we happened to log in to the UI and notice that it had been failing for weeks. Please set...
5 months ago in Product Recommendations / Portal 0

Add dependencies to blocks

It would be great if blocks could be shown depending on "Dependencies" just like it can be done with form elements. E.g. a block is hidden until somebody clicks a link (button) on the page. It provides me the possibility to add 2 different (CRM in...
about 2 months ago in Content Management / Content Manager 0