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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1790

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a genric error page which may impact business image.
about 1 year ago in Feature Experimentation / Other 2

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Abandoned Carts - email recipients and products in cart

Is it possible to find out and export the list of recipients that Configured Commerce sends abandoned cart emails to as well as the products in their respective abandoned carts? When going through the email message logs we only see HTML code and w...
about 2 months ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
almost 3 years ago in Experimentation Analytics 4 Planned

Allow all users to see who is on teams

We use many teams and it would be helpful for all users, not just admins, to be able to see who is on these teams. This would be especially helpful when a team is assigned to a step--it is often not an admin making this assignment and they want to...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

We would like the ability to adjust the number of days assigned to a task step in the workflow rather than just through a template

We use many workflow templates in the CMP. It would be very helpful to be able to edit the number of days assigned to a step on the fly in the task workflow, rather than the number of days strictly locked to the templated workflow.
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Allows customize business object class edit form

The previous Commerce 13 version allows customization of edit form for Business Foundation objects (contacts, orders, organizations). User can select which fields are displayed, sort order, and which fields are readonly. In addition, user should b...
6 months ago in Customized Commerce / Foundation 0 Gathering interest

Expand Search array with scroll bar or add Search Results page when search returns more than 10 results

When I search for content using the Opti CMS Edit | Page | Left Panel Tree w/ Search field, I only see 10 max results. I would like for their to either be a horizontal scroll bar to view more than 10, and/or when I press Enter, the results appear ...
almost 1 year ago in Content Management 1

Allow deletion of old target groups to clean up the lists and overview

As a user I would like to delete target groups that are no longer needed or were created incorrectly to prevent other users from using them. It would also help to keep the overview fast and clean when browsing target groups in the client.
almost 2 years ago in Campaign 0 Future consideration

Add Algolia.Search to allowedLibraries whitelist

Hi, In a upcoming project for our client we want to implement new features in the shop based on Algolia Search, it would help tremendously if we could use the following NuGet package in our backend code for the Extensions project. More details abo...