Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1730

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Share Carts Across Users via Storefront

Please add the ability to share carts across users associated with a single customer account, including sales rep users
about 1 month ago in Configured Commerce / Customers 1 Gathering interest

Apply Audience Automatically At The Project Level

As an experimenter I would like to be able to have an audience auto populate for an entire project. The bot filtering provided within Optimizely does not exclude additional bots that we need to remove from testing as an organization, and therefore...
about 1 month ago in Feature Experimentation / Feature Flagging Workflows 0

Delete Test Data (Products and Customers) from ODP Test in Bulk

Requesting the ability to delete customers, orders, products in bulk from Test ODP via the user interface
over 1 year ago in Data Platform App 1

Add to folder and collection on direct library upload

When using the library as a DAM, I often find that I upload files directly into the library UI. On file upload, there's no option currently to assign those files to a folder, or to a collection. They end up in a top level folder then have to be mo...
about 2 months ago in Content Management / Asset Management 0

Feed failure notifications

Please add product feed failure notifications to the roadmap. We had an instance where our product feed had been failing repeatedly and we did not know until we happened to log in to the UI and notice that it had been failing for weeks. Please set...
5 months ago in Product Recommendations / Portal 0

We would like the ability to sort comments left on reviewed content

Some of the content that we review has multiple pages. It would be very helpful to be able to sort comments by page, user, etc. rather that the default timeline of when a comment was left.
over 1 year ago in Content Management / Collaboration & Approval 0

We would like to annotate and comment on content in the full-screen view

Some of our PDFs for review through the content tab are quite long and are generally easier to read in the full-screen. It would be super helpful to be able to see and add comments in that view.
over 1 year ago in Content Management / Collaboration & Approval 0

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example: https://learn.microsoft.com/en-us/azure/defender-for-cloud/defend...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
6 months ago in DXP Cloud Platform 2 Future consideration