Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Export Reports

As an admin I want to be able to export a report from the reports system So that I can distribute required updates to the broader author group. The outcome is the ability to complete an export of any report within the reports system
over 4 years ago in Content Management / Reporting 0 Investigating

Unable to edit shared blocks on commerce pages

Issue raised on behalf of partner: "I am facing an issue when a shared block is used on commerce pages like category or product page, and when i edit the block it saying "This item is not used anywhere.""
6 months ago in Customized Commerce / Technical 1

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
about 3 years ago in Experimentation Analytics 4 Planned

Add Url Segment to Locations

Entries in the admin that generates a page all have a URL Segment to configure except Locations. Products generates /Product/{url-segment} Categories generates /Catalog/{url-segment} Brands generates /Brands/{url-segment} But Locations don't have ...
about 1 year ago in Configured Commerce / Misc. 1 Gathering interest

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
8 months ago in Configured Commerce / Shipping & Fulfillment 4 Investigating

Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
5 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
10 months ago in Customized Commerce / Technical 1 Gathering interest

Easy migration of templates/fields from one instance to another

We would like to have a possibility to easily migrate templates and/or fields created in one instance (e.g., test instance) to production instance. This would allow us to save a lot of time that is now spent on recreating a setup in prod that is a...
3 months ago in Content Marketing / Miscellaneous 0

Give warning in Visual Studio if Optimizely nuget package has security vulnerability

I do not get a warning for a vulnerable package from Optimizely like the 4.30 version of Forms. Currently visual studio gives warning if solution contains packages from nuget.org that has a security vulnerability. This is a really nice feature tha...
11 months ago in Content Management / Technical 0

Hide broken links on expired content from Link Status report

Currently, the Link Status report shows broken links that are present on expired pages. I would prefer it if broken links on expired content could be excluded from the report. This could be configurable. Jira ticket
about 4 years ago in Content Management / Technical 1 Future consideration