Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1730

Programmatically set/update Marketing Connector configuration

We would like to be able to reset the marketing connector configuration values programmatically. This would allow us to automate configuration after a copy/sync from PROD to a lower environment.
5 days ago in Integrations 0

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.
6 days ago in Content Marketing / Settings + Configuration 0

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
11 days ago in Configured Commerce / Misc. 1 Gathering interest

Possibility to have a Stage-environment for OptiPIM

Hello!As an E-commerce Manager of a business currently creating a new Online Store using Configured Commerce and OptiPIM I just recently found out that there is no stage-environment for the OptiPIM. Is this in the pipeline to create from Optimizel...
12 days ago in PIM 0

Retrieving DAM asset's filesize using graphql

We are using content Graphql to retrieve assets from DAM, but unfortunately, we cannot find the filesize in the schema. Could you please develop this ASAP? Many Thanks
about 1 month ago in Optimizely Graph 0

Please whitelist .NET native library Azure.Storage.Common

You have whitelisted the following Azure libraries but not Azure.Storage.Common: Azure.Core Azure.Identity Azure.Storage.Blobs Could you please whitelist Azure.Storage.Common as this is a Microsoft .NET native library and we need it to upload file...
about 2 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Add LaunchDarkly to allowedLibraries whitelist

Hi, Out customer indicated they would like to unify the feature flags and feature experimentation software they use over multiple software applications, which also include software maintained by other partners next to ourselves. They already use L...
5 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
over 2 years ago in Content Management / Content Manager 1 Planned

DAM Search by DATE

To improve the user experience and DAM functionality, the requirement to search for an asset in the DAM based on "upload date" or "last modified" is necessary. As an example, we have 50,000+ assets tagged similarly (200+ automatically uploaded dai...
about 2 months ago in Content Marketing 2

Abandoned Carts - email recipients and products in cart

Is it possible to find out and export the list of recipients that Configured Commerce sends abandoned cart emails to as well as the products in their respective abandoned carts? When going through the email message logs we only see HTML code and w...
6 days ago in Configured Commerce / Admin Console & Import/Export 0 Investigating