Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Lazy load / Load More

Please add the ability to implement out of the box lazy load or a load more button on the PLP or any other page that has a lot of results. Pagination isn't user friendly not to mention it is very out dated.
10 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
11 months ago in Configured Commerce / Admin Console & Import/Export 6 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
11 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
12 months ago in Configured Commerce / Technical 2 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
about 1 year ago in Configured Commerce / Search 2 Shipped

List search

The ability to search all lists not just within a list as a number of the accounts have multiple lists and we don't yet have the ability to have sub folders within a list which is also a request
about 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

Lists - add the ability to have subfolders within the list

We would like to have the ability to have subfolders within the list for allowing better organization
about 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

Make the `PageErrorWrapper` component overridable.

As a Developper, I want to be able to override the PageErrorWrapper component so that I can modify the provided HTML and logic resulting in better visual consistency across my website. We are using our own custom set of styling that requires more ...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Adding search capabilities for the Parent Organization field.

We have more than 150.000 organization records in the database. We like to have the same user experience as the old Commerce Manager view, with a modal window to search for organizations.
over 1 year ago in Customized Commerce / Customer Services 2 Shipped

Have barcode scaning behave the same under Quick Order and Search

The barcode scanner under Quick Order cannot find the same item when scanned using a barcode under Search. Both barcode scans should produce the same result of a found product. Keying the same barcode value under Quick Order does find the item.
over 1 year ago in Commerce Mobile App 1 Shipped