Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius / Marketing & Promotions 2 Shipped

Add Assigned User Role as optional column when Exporting Website Users

We are wanting to be able to add the assigned user role(s) Website Users when performing an export. This will provide valuable analytics when looking at user behavior.
about 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Shipped

Lazy load / Load More

Please add the ability to implement out of the box lazy load or a load more button on the PLP or any other page that has a lot of results. Pagination isn't user friendly not to mention it is very out dated.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

EU & Non-USA Formats in Admin Console

Currently the Configured Commerce Admin Console formatted with USA Date Formats. This means someone in the EU would likely read 02/03/2023 as the 2nd or March, not the 3rd of February. There are likely other areas where Internationalization is nee...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 3 Shipped

Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 6 Shipped

Date input format controlled by system/website settings

Would be nice to have a system or website setting for changing the date format in form inputs.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
over 1 year ago in Configured Commerce / Technical 2 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
over 1 year ago in Configured Commerce / Search 2 Shipped

List search

The ability to search all lists not just within a list as a number of the accounts have multiple lists and we don't yet have the ability to have sub folders within a list which is also a request
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped