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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Make the `PageErrorWrapper` component overridable.

As a Developper, I want to be able to override the PageErrorWrapper component so that I can modify the provided HTML and logic resulting in better visual consistency across my website. We are using our own custom set of styling that requires more ...
10 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Have barcode scaning behave the same under Quick Order and Search

The barcode scanner under Quick Order cannot find the same item when scanned using a barcode under Search. Both barcode scans should produce the same result of a found product. Keying the same barcode value under Quick Order does find the item.
12 months ago in Commerce Mobile App 1 Shipped

Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
12 months ago in Configured Commerce / Technical 2 Shipped

Ability to Export and Filter Website Users by Role

We have different levels of website access given to customers, depending on if they can view invoices or order history, or if they are just a requester. There is no way to export or filter website users by the roles assigned to them. The goal woul...
about 1 year ago in Configured Commerce / Users, Permissions & Security 5 Shipped

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Copying prod to sandbox feature for Mission Control

Use case for version upgrades. It will be helpful to have the ability to move databases between " Project s", using Mission Control or other tooling.
about 1 year ago in Configured Commerce / Technical 1 Shipped

Unassign Assets via Import

It would be nice to be able to unassign assets via an import instead of having to manual do so.
about 1 year ago in PIM 3 Shipped

Ability to Remove a Promo Code without having to Clear Cart

Situation: Our client wants to use the promo code with the "one time use" rule for his customers. Problem: If the customer applies the coupon to his cart and decides he wants to remove it to put it on a future cart, there is no easy way to do it. ...
about 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

We need HTTPS enabled for Identity server in our Sandbox environment

We need HTTPS enabled for Identity server in our Sandbox environment so we can test authentication. HTTPS is currently enabled in our Prod environment.
about 1 year ago in Configured Commerce / Technical 0 Shipped

Increase Marketing Promotion screen performance

As a Marketer I need to be able to create promotions more efficiently in the Commerce / Marketing. Currently the Discounts and Priorities page within Commerce/Marketing is very slow to the point where we're making mistakes when it comes to exclusi...
over 1 year ago in Customized Commerce / Promotions 2 Shipped