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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...

Salesforce CRM <> ODP Integration

Send data from Salesforce CRM to ODPSend segmented customer data from odp to SFDC
over 1 year ago in Integrations 0 Planned

Account switcher should stay on same page

We have many Personalization clients that have multiple accounts in Personalization Portal, to manage their different shops/country-&languages-sites. Unfortunately it has become a pain to make changes across multiple accounts with the new layo...
about 4 years ago in Product Recommendations / Portal 1 Planned

Support geo-point and geo-search

The Graph should support the geo-point type that consists of coordinates. Then I want to query with this field type with the following new operators only for the geo-point type: distance and boundingBox. I also want to sort the results by distance...
almost 2 years ago in Optimizely Graph 0 Planned

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
about 1 year ago in Content Marketing / DAM/Library 0 Planned

Modify the header "Improvement" in Results page into "Change" or another name.

The header "Improvement" (the relative difference of conversions between original and variation) in the Results Page can be confusing in some situations, for example when comparing original/variation regarding bounce rate, as "Improvement" seems t...
almost 2 years ago in Experimentation Analytics / Other 1 Planned

Add filters to the "Experiments"-overview

Hi! As an Optimizely editor, I want to be able to use a filter for the Status (Not Started, Running, or Paused) of an experiment/personalization campaign and/or a filter for the Type (A/B, PC, ...) in the "Experiments"-overview of a Project, so th...
about 2 years ago in Experiment Collaboration and Management 1 Planned

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)

Product Feedback: "?" Bubble in the way

The little question mark bubble in the bottom right hand corner blocks the revisions in the markup area of the content section and you can't get rid of it. Can it be changed that you can x that out so it's not it the way of reading the changes?
over 1 year ago in Content Marketing / Settings + Configuration 1 Planned

Freedom to adjust algorithms for main widgets

Freedom to adjust algorithms for main widgets, with a dropdown style setup like with merchandising campaigns. This is something we have already discussed on calls before, but am not sure if there has been any movement on this since. I think this w...
over 1 year ago in Product Recommendations / Portal 0 Planned