Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1740

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"? With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be del...
over 3 years ago in Campaign 1 Future consideration

Viewing a scheduled job always resets the scheduled Jobs list view when returning to the list

When checking intervals or the setup of several scheduled jobs, the Scheduled Jobs list view always reloads and any column sort selection or scroll debth is lost. This makes it difficult to systematically check settings of multiple jobs. Would be ...
about 1 month ago in Content Management / Content Manager 0

Improve Scheduled Jobs view for narrow screens

When using smaller screens or viewports the Scheduled Jobs view is difficult to read and prioritizes showing Last Run and Next Run columns, instead of the name of the job.
about 1 month ago in Content Management / Technical 0

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...
about 2 years ago in Experimentation Analytics / Metrics Setup 2 Planned

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Alert when a product reaches or falls below minimum inventory threshold (VMI)

When using VMI, it would be helpful to have an alert email sent out when a product hits or falls below the defined minimum inventory value. The email could also include a summary of products that are at or below minimum. This would help with effic...
4 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Specify which domain is the editorial domain / Be able to view the website on the editorial domain

On many of our clients websites we have disabled the /Episerver path on the customer facing domain and have a separate subdomain where editors work. This works great, but in a multi site/multi domain context, jumping between sites will lead editor...
about 1 year ago in Content Management / Multi-site 2

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
5 months ago in Content Marketing 3 Future consideration

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration

Enable "Allow Editing" on Wish Lists

Admin > Marketing > Lists Would like the ability to toggle on the field "Allow Editing" within Product Lists (Wish Lists). So customers from the front end would have access to making edits.
about 1 month ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest