Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Paasportal does not support different levels of access on Production

It would be very helpful to have different levels of access to Production on Paasportal. We do not want everyone to have the ability to deploy, but it would be helpful to grant access to QA to view logs and other troubleshooting functionality.
almost 2 years ago in DXP Cloud Platform 0 Future consideration

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
over 3 years ago in Content Recommendations 3 Future consideration

Move "My Assignments" to the homepae

The current homepage does not show priorities or make it easy to see what work is due soon or overdue, we have to rely on the "my assignments" section. It would be very helpful to have this view on the homepage as a tab.
11 months ago in Content Management / Content Manager 0

Hierarchical appsettings support for 'Manage app settings'

After trying out the new 'Manage app settings' feature in the DXP portal. Not sure if hierarchical named app settings are supported. Due to the app setting name input field not allowing the separator '__' (double underscores). (See .NET 6 environm...
over 1 year ago in DXP Cloud Platform 2 Already exists

Allow to override the Built In Prosperities from the Contact and Organization Entities

I would like to override the build in properties of Contact/Organization Entity. For ex: Email property from Contact Entity I wish to make it read-only/disable to prevent update it.
4 months ago in Customized Commerce / Technical 0

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
8 months ago in Customized Commerce / Technical 1 Gathering interest

Increase timeout and/or fix remember me

When logging into home.optimizely.com using Opti ID, it times out very quickly. It's not long enough to do/monitor anything. Please increase the timeout. Additionally, the "remember me" doesn't seem to work, I still get logged out in like 20 minut...
about 1 month ago in Opti ID 0

Adjust due time for an entire workflow/task instead of each step

The due date time automatically populates as 12:00 p.m., or to your current time when adding steps to a workflow. I want the ability to bulk adjust the time for every step in a task. For example, on our team, most of us quit working around 5 p.m. ...
3 months ago in Content Management / Content Manager 0

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration