Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
over 3 years ago in Content Recommendations 3 Future consideration

Add validation notifications on property tabs and property labels

When editing a page/block, the property validation feature is great to prevent editors publishing an incomplete or sub-optimal piece of content. However, the validation notification is only shown near the Publish dropdown menu, and the editor then...
over 1 year ago in Content Management / Editing 0

Concern with the terminology "Master Language"

As an employee from USA, we have a very complicated and problematic racial legacy. The CMS platform uses the terminology "Master Language" when specifying the default language (or language of origin) for a translation. A few years back, Github dec...
6 months ago in Content Management / Multi-language 0

Add Labels to Timeline View

We would like to add labels to the bars in timeline view similar to how Microsoft Projects does it. The labels would include owners or the title of the campaign/task. This would help the team see a quick overview of what everyone is working on wit...
11 months ago in Content Marketing / Plan 0 Future consideration

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
about 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Add dependencies to blocks

It would be great if blocks could be shown depending on "Dependencies" just like it can be done with form elements. E.g. a block is hidden until somebody clicks a link (button) on the page. It provides me the possibility to add 2 different (CRM in...
about 1 month ago in Content Management / Content Manager 0

Specify which domain is the editorial domain / Be able to view the website on the editorial domain

On many of our clients websites we have disabled the /Episerver path on the customer facing domain and have a separate subdomain where editors work. This works great, but in a multi site/multi domain context, jumping between sites will lead editor...
about 1 year ago in Content Management / Multi-site 2

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...
almost 2 years ago in Experimentation Analytics / Metrics Setup 2 Planned

Sharepoint integration

As we store a lot of content on our sharepoint users see the usecase to integrate the content share with Sharepoint. Also, to be able to share URL to sharepoint links
10 months ago in Content Marketing / Integrations 0

Being able to delete/move to trash orphaned blocks and media

As an editor I would like to be able to remove/move to trash a block or a media content item from the property view in the CMS. As it is now you need to have the Block or Media widget open, and if a piece of content is orphaned you don't see it in...
over 3 years ago in Content Management / Asset Management 1 Investigating