Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

Adjust due time for an entire workflow/task instead of each step

The due date time automatically populates as 12:00 p.m., or to your current time when adding steps to a workflow. I want the ability to bulk adjust the time for every step in a task. For example, on our team, most of us quit working around 5 p.m. ...
3 months ago in Content Management / Content Manager 0

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Move render-blocking EpiserverForms JavaScript out of document head

Google PageSpeed Insights reports the WebResource.axd containing the Episerver injected JavaScript in the page head is render-blocking. jQuery here, loaded as a dependency of the Episerver Forms js blocks page rendering by an estimated 300ms dimin...
over 3 years ago in Content Management / Forms 2 Investigating

See recipient status at a glance

As a marketeer I want to quickly see the recipient's status, eg in my recipient list view, so I know if they can be addressed or not and why. I'd like to know if they are: unsubscribed for that specific list blocked outbounced ready to be addresse...
almost 2 years ago in Campaign 1 Future consideration

Add horizontal scrollbar to page/asset pane and model windows.

As a CMS user, the page pane, asset pane, and page/asset selector modal should display horizontal scroll bars when trying to view deeply nested content items. This will improve navigation and prevent content item names from being cut off.
10 months ago in Content Management / Editing 0

Allow to override the Built In Prosperities from the Contact and Organization Entities

I would like to override the build in properties of Contact/Organization Entity. For ex: Email property from Contact Entity I wish to make it read-only/disable to prevent update it.
4 months ago in Customized Commerce / Technical 0

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
over 2 years ago in Product Recommendations / Technical 2 Already exists

Device sizes out of date

It would be great to see updated device sizes in the visual editor especially for mobile as these are too small for screen sizes people use today. I'm not a developer so I rely on the screen size builder to verify changes but when I look at my iPh...
about 1 month ago in Web Experimentation / Experiment Authoring 0

Provide Excel download on Reports

In the section "Reports", it would be very helpful if I am able to download the created report as Excel file. That way, I can sort the information, do better filtration, get a better overview on certain topics and I am able to forward this informa...
about 1 month ago in Content Management / Reporting 0

Paasportal does not support different levels of access on Production

It would be very helpful to have different levels of access to Production on Paasportal. We do not want everyone to have the ability to deploy, but it would be helpful to grant access to QA to view logs and other troubleshooting functionality.
almost 2 years ago in DXP Cloud Platform 0 Future consideration