Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1839

Paasportal does not support different levels of access on Production

It would be very helpful to have different levels of access to Production on Paasportal. We do not want everyone to have the ability to deploy, but it would be helpful to grant access to QA to view logs and other troubleshooting functionality.
almost 2 years ago in DXP Cloud Platform 0 Future consideration

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
over 3 years ago in Content Recommendations 3 Future consideration

Trademark & superscript text in content

At the moment, there's no way to superscript trademark or registered symbols in the copy within the email. The only way to edit this is within an element.
3 months ago in Content Management / Personalization 0

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
4 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
8 months ago in Content Management / Content Manager 0

Unable to edit shared blocks on commerce pages

Issue raised on behalf of partner: "I am facing an issue when a shared block is used on commerce pages like category or product page, and when i edit the block it saying "This item is not used anywhere.""
5 months ago in Customized Commerce / Technical 1

Plan Module Board View - allow sorting of individual columns

In the plan module, when using the board view, the cards in a given column are sorted somehow, but it is unclear how. I can manually change the sort, but that is only for me, not other users. There needs to be a way to control the sort of these co...
4 months ago in Content Marketing / Plan 0

Being able to delete/move to trash orphaned blocks and media

As an editor I would like to be able to remove/move to trash a block or a media content item from the property view in the CMS. As it is now you need to have the Block or Media widget open, and if a piece of content is orphaned you don't see it in...
almost 4 years ago in Content Management / Asset Management 1 Investigating

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"? With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be del...
almost 4 years ago in Campaign 1 Future consideration

Show if the identifier is high or low confidence in the UI

Currently it is not possible to see in the UI if the confidence level of the identifier is low or high. Would be helpful to be able to check it from UI. Especially when coming into the product after the initial implementation, being able to double...
about 1 month ago in Data Platform App 0