Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1815

Method to return if user is bucketed into an experiment

Create a method that returns a boolean to check if a user is in an experiment or not. Something similar to isFeatureEnabled, but for the whole experiment (for server side SDKs). I know that it could be built with some code, but having a simple isI...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Limit number of visitors for an experiment

Add the option to set up an absolute number of customers for an experiment or a variation. For example, an experiment supposed to be run only for the first 10000 visitors (instead of using the percentage).
over 1 year ago in Feature Experimentation / APIs 1 Will not implement

Make Lists toggle on/off

I suggest that the Lists feature be able to toggle on/off, just like other features like budgets, user management, and quotes.
over 1 year ago in Configured Commerce / Self-Service 5 Gathering interest

Reports in CMS (12.18), use full width for result set.

Should be no need to breaking the broken link over five lines when there are so much space to use. So my suggestion is to use more width on the result grid to make the result more readable.
over 1 year ago in Content Management / Reporting 0 Future consideration

Custom Message for Sharing

When sharing assets or tasks, including a custom message written by the sender can help provide context to the recipient.
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Allow Image libraries to be copied down from production for Customer who have multiple stage environments

For customers who have multiple environments, Dev, Stage, Prod. currently when you copy down content from Production to the other 2 environments you cannot copy down media. This is a problem and causes us to have to have to spend time manually upd...
over 1 year ago in Configured Commerce / Technical 0

Have the stats page reflect when outlier smoothing will go in effect, through a warning message

Customer: one of our experimenters paused an experiment after 80 minutes when noticing the negative impact on Average Order Value. This was caused by some outliers. When does Optimizely starts applying the outlier smoothing? Maybe some copy around...
over 1 year ago in Experimentation Analytics / Results Page 0

Sort 'Export data' alphabetically

As an administrator I want 'Export data' to be sorted alphabetically, so that it will be easier to find which content type to export. It is difficult to find wanted content types during an export as blocks, page templates and form elements are mix...
almost 2 years ago in Content Management / Content Manager 1

Using standard "off" variation multiple times.

This feedback is on behalf of Vistaprint. - Mauricio Acebal and Lukas Vermeer. This feedback is related to the special treatment of the standard "Off" variation. Vistaprint are happy they are capable of turning off a variation without changing tra...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

More intuitive design for managing features

I would like to add a few suggestions on behalf of Busra from Mural regarding a more intuitive design for managing features in our legacy platform: Have radio buttons instead of the "Status" drop-down menu on the Features tab Should not be able to...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration